Letting your holiday home with
Creek & Country
At our core, we’re more than just a booking agency—we provide a complete property management service designed to give you total peace of mind. From the moment guests arrive to the moment they depart, we take care of every detail.
Guests can reach us easily at any time, whether by phone (including out-of-hours emergency support) or through our online messaging service. You’ll only hear from us when it’s essential, allowing you to enjoy a truly hands-off experience.
As a small and dedicated team, we know each property and owner personally. We understand the value of your home and the importance of presenting it to the highest standard. Your property will be professionally showcased on our website, featured across our social media channels, and listed on major travel platforms such as Booking.com and Airbnb.
Whether you live nearby or on the other side of the country, you can rely on us for a personalised and professional service. We handle day-to-day operations, coordinate maintenance and repairs, manage guest communication, and oversee all changeovers—so you don’t have to.
In-House Operations
Professional marketing, consultation, and photography, with your property featured on our website, social media, and major platforms such as Airbnb, Booking.com and VRBO.
We operate the day to day running of your property, as well as providing a complete booking service for your home.
Cornish Specialists
With years of property knowledge and being local to the area, our Team thrive to provide a cornish experience for our guests - not just a place to rest your head.
Inspiring excursions and off-track adventurers, Creek and Country will go above and beyond to seek these out for you.
24/7 Guest Communication
Our Team are at the end of the phone for both owners and guests, as well as providing an additional emergency response line for guests.
Guests, and Owners, are met consistently with familiar names and faces, hoping to make the impossible - possible.
Frequently Asked Questions
Your Questions, Expertly Answered: A Clear & Confident Guide to Holiday Letting
At Creek & Country, we understand that your holiday home is personal. That’s why our approach to letting is built on trust, transparency, and genuine flexibility. Whether you’re dipping your toes into holiday letting or running a year-round retreat, our tailored services give you confidence, your guests a memorable experience, and your property the highest standard of care.
Here, we’ve answered the questions we’re most often asked by owners exploring a partnership with us.
Why Partner With Creek & Country?
For owners of holiday homes in Cornwall, Creek & Country offers a trusted, local partnership built on care, expertise, and exceptional service.
- A Cornwall-based team who truly understands the area and your guests.
- Freedom for owners with no restrictions on how often you use your property.
- A low, transparent commission rate of 20% + VAT, inclusive of OTA fees.
- High-impact marketing & SEO to ensure your home stands out and secures strong bookings.
We look after your property with the same attention and pride as if it were our own—maintaining its quality, elevating the guest experience, and encouraging repeat stays year after year.
What’s Included in Our Management Service?
From guest communication to financial administration and property care, we fully manage your holiday home so it stays immaculate, well-maintained, and ready to deliver exceptional stays.
Here’s what you can expect from us:
- Round-the-clock support – We’re available 24/7 to handle any guest questions, concerns, or emergencies.
- A truly personal touch – We personally visit every property we manage, ensuring we know your home inside out and can provide informed guidance to guests.
- Standout marketing – Your home is showcased across major booking platforms with professional photography, video content, and social media promotion.
- Concierge-style recommendations – Guests receive unbiased, commission-free suggestions to help them enjoy the very best Cornwall has to offer.
Pricing - Our approach is simple and transparent: no sign-up costs, no hidden extras—just one clear fee which is 20% plus VAT, inclusive of OTA fees.
What Kind of Return Can I Expect?
Every holiday home is unique, and every owner has their own way of doing things. Some choose to let their property for a few months each year, while others keep it available all year. Whatever you prefer, we’ll always set a minimum price that guarantees you make a profit with every booking.
To help you plan with confidence, we’ll also create a tailored earnings projection based on your property, how often you want to let it, and realistic running costs.
We charge one set commission rate, there are no hidden fees.
How Is My Property Marketed?
We use a targeted, data-driven marketing strategy to make sure your property shines—captivating the guests who are most likely to book and return.
- SEO that brings the right guests – Our website isn’t just visible; it’s designed to attract travellers looking specifically for high-quality stays.
- Show-stopping visuals – From professional photography to cinematic video tours and drone footage, we highlight your property at its absolute best.
- Powerful social & content marketing – Your home is featured across our active social channels and within our well-loved Get Inspired guide, helping it reach thousands of engaged potential guests.
- Curated third-party listings – Where it adds value, we work with select partners to boost exposure while maintaining an exclusive feel.
How Do We Set The Pricing?
Instead of using fixed pricing bands, we take a dynamic approach that responds to real market conditions—helping you earn more throughout the year.
- Real-time data intelligence – Our software tracks demand, competitor performance, and travel trends to fine-tune your pricing every step of the way.
- Seasonal optimisation – We adjust rates strategically to maximise peak-season revenue while keeping bookings steady during quieter months.
- Profit-first protection – With a set minimum rate for your property, you can be confident you’ll never let at a loss.
Do I Have to Allow Pets?
Absolutely not—the decision is completely yours. If your home is suitable for dogs, we do encourage accepting them, as it can meaningfully boost your booking levels. Guests are charged £50 per pet, per stay, which covers the extra cleaning involved.
You choose how many dogs you’re comfortable accommodating, and we’ll put a simple agreement in place so expectations are clear for everyone.
Can I Use My Property for Personal Stays?
Of course—you’re welcome to enjoy your property whenever you like. Our unlimited owner-use policy means you can reserve time for yourself, family, or friends as often as you wish. Just log in to your Owner’s Portal and update the calendar—it really is that simple.
